接触
如果您有任何问题或只是需要建议，请告诉我们！我们很乐意为您提供任何帮助，让您在日本的假期顺利进行。
Policies
Check-in / Check-out
Check in instructions will be sent two days prior to check in.
Check-in: After 3:00 PM
Check-out: By 10:00 AM
-
Early/late check-out is subject to availability. Please contact us if needed
Cancellation
All cancellations must be made by 11:59pm (Japan Standard Time)
-
-15 days prior to check in will receive 100% refund
-
7 days prior to check in will receive 80% refund
-
Cancellations made within 7 days will be charged 50 =% of the total amount.
Noise & Quiet Hours
-
Quiet hours: 10:00 PM – 8:00 AM
-
No loud music, shouting, or disturbances that may affect neighbors.
Smoking Policy
-
Smoking is strictly prohibited inside the unit
-
Evidence of smoking (odors, ashes, burn marks) will result in a cleaning fee of ¥30,000
Security Cameras
For the safety of all guests, exterior security cameras monitor the hallway and building entrance.
-
No cameras are located inside the unit.
-
Tampering with cameras is strictly prohibited.
Prohibited Activities
-
Parties, events, or gatherings of any kind
-
Drug use or illegal activities
Safety & Building Rules
-
Do not leave the entrance door or balcony door unlocked.
-
Keep noise low in hallways.
-
Do not disturb neighbors
-
Follow all posted building rules and emergency procedures.
Damage & Liability
Guests are responsible for any damage caused during their stay, including:
-
Broken furniture
-
Lost keys (replacement fee: ¥5,000
-
Damage to walls, flooring, or appliances
-
Smoking-related damage
Occupancy Limit
-
Maximum occupancy depended on
-
Overcapacity without approval will result in cancellation with no refund.
Pet Policy
-
Pets are not allowed unless explicitly approved in advance.
-
Unauthorized pets may incur deep cleaning or allergy treatment fees.
Emergency Contacts
-
Call 119 for fire or medical emergencies.
-
For building emergencies (water leak, power issue), contact host immediately.