接触
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Policies
Check-in / Check-out
Check in instructions will be sent two days prior to check in.
Check-in: After 3:00 PM
Check-out: By 10:00 AM
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Early/late check-out is subject to availability. Please contact us if needed
Cancellation
All cancellations must be made by 11:59pm (Japan Standard Time)
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-15 days prior to check in will receive 100% refund
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7 days prior to check in will receive 80% refund
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Cancellations made within 7 days will be charged 50 =% of the total amount.
Noise & Quiet Hours
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Quiet hours: 10:00 PM – 8:00 AM
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No loud music, shouting, or disturbances that may affect neighbors.
Smoking Policy
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Smoking is strictly prohibited inside the unit
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Evidence of smoking (odors, ashes, burn marks) will result in a cleaning fee of ¥30,000
Security Cameras
For the safety of all guests, exterior security cameras monitor the hallway and building entrance.
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No cameras are located inside the unit.
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Tampering with cameras is strictly prohibited.
Prohibited Activities
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Parties, events, or gatherings of any kind
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Drug use or illegal activities
Safety & Building Rules
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Do not leave the entrance door or balcony door unlocked.
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Keep noise low in hallways.
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Do not disturb neighbors
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Follow all posted building rules and emergency procedures.
Damage & Liability
Guests are responsible for any damage caused during their stay, including:
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Broken furniture
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Lost keys (replacement fee: ¥5,000
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Damage to walls, flooring, or appliances
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Smoking-related damage
Occupancy Limit
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Maximum occupancy depended on
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Overcapacity without approval will result in cancellation with no refund.
Pet Policy
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Pets are not allowed unless explicitly approved in advance.
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Unauthorized pets may incur deep cleaning or allergy treatment fees.
Emergency Contacts
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Call 119 for fire or medical emergencies.
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For building emergencies (water leak, power issue), contact host immediately.
